Effective date: April 19, 2026
KeyMatch Pro helps you organize and identify keys. This policy explains what we collect, how we use it, and your choices.
- Photos you take or select when adding or identifying a key (used for matching)
- Key labels you enter
- App settings required to operate the app (stored locally)
- Diagnostic data such as crash reports to improve stability
- If you choose to answer a feedback prompt, we may collect your selected response, platform, app version, timestamp, and any optional feedback text you choose to submit
- Anonymous usage analytics: a randomly generated device identifier (not linked to any account or personal information), device model, OS version, app version, and in-app interaction events such as button taps, scan results, and error messages
We use photos to analyze key shape and match against your saved keys. We use labels to help you identify keys in the app. We do not sell your personal data.
If you choose to answer a feedback prompt, we use that anonymous feedback to improve pricing and product decisions.
Anonymous usage analytics help us understand how the app is being used, identify features that are failing or confusing, and improve the overall experience. No personal information is linked to these analytics events.
When you add or identify a key, the photo is sent to our processing service and forwarded to Moondream (M87 Labs) for analysis. Moondream returns segmentation results so the app can identify keys. These providers may process data outside Canada.
Crash diagnostics may be sent to Sentry to help us fix errors.
Anonymous usage analytics are sent to our backend (Vercel/Supabase) and are not shared with any third party for advertising purposes.
Moondream privacy policy: https://moondream.ai/privacy
Sentry privacy policy: https://sentry.io/privacy/
- Key photos, labels, and match data are stored locally on your device
- We do not store your key photos on our servers; photos are processed and discarded after analysis
- If you export a backup, it includes key photos and labels and is stored wherever you choose
- Anonymous feedback responses and usage analytics events are stored on our servers and are never linked to your identity or key photos
KeyMatch Pro does not require an account and does not store your key photos or labels on our servers.
All key photos, labels, and related metadata are stored locally on the user's device. Users can delete their data at any time by deleting keys within the app or uninstalling the app, which permanently removes all stored data from the device.
You can also use Delete All Keys in the Security screen to remove everything at once.
Because no user data is stored on our servers after processing, there is no additional data retained after deletion.
- You can delete any key at any time from within the app
- Uninstalling the app removes locally stored data
KeyMatch Pro is not directed to children under 13.
If we update this policy, we will update the effective date above.
support@keymatchpro.ca